My AC was just not getting cold enough. The compressor is not quite 4 years old so I was concerned and it’s boiling hot outside. I don’t need a failure during a heatwave. I heard about Donnie from a neighbor so I called for a service call. He was on time, began testing the outdoor unit right away and showed me the values and explained how to read them…he then climbed up to my cool air return, took out the old filters and replaced with new ones. Then he decided to climb into the attic to look at the coils and what was going on with the attic unit. Basically the two units do not match, I don’t have enough insulation in my attic, and my attic vent tubes need some adjusting. Possibly need a vent fan to move air to the extra warm bedrooms.
I was very impressed with his integrity, hard work and HONESTY. So rare in the service industry these days. He said eventually I will need to replace the attic unit but not to replace right away, but start saving up and invest in compatible units. He took the time to explain the different AC manufacturers, the pros and the cons and what to start looking for. I regret buying a cheap brand Goodman (don’t buy it) 4 years ago as its loud and was not a good fit for the attic unit. I was mislead by another AC dealer. When it’s time to do full house AC replacement I will use No Sweat AC and have it done right by honest people.
Lisa Garofalo